The dentist assistant gave me the wrong set of aligners. I was supposed to get set 3 but she gave me set 5 instead and was going to send me home with set 3 and 4. Luckily I recognized the error before going home. It’s a small mistake but if I had gone home and had set 5 aligners in my teeth for two weeks and afterwards gone back in progress to put in set 3, I’m sure it would have really affected the progress of my teeth aligning. I realized the mistake because the dates were wrong on the aligner sets that I received. I didn’t say much before I left but I would really appreciate more organization, thoughtfulness, and consideration.
Angela M. | May 17, 2023